Frequently Asked Questions

Most swaps are processed automatically within 5 to 30 minutes depending on network confirmations.

No! SanSwap is non-custodial and privacy-focused. No registration or KYC identity checks required.

Float rate orders track the live market rate, while Fixed rate orders lock your rate for the duration of the swap.

Our automated backend system handles amount differences and will execute or issue a refund according to parameters.

Non-custodial means SanSwap never holds your crypto assets. Funds go straight from your wallet to the exchange routing system and directly back to your designated receiving wallet address.